Quick answer: Every CIO I talk to eventually asks the same thing in their own words: "How do I know it’ll still work in a year?" Two years ago the question was "can AI do this?" – settled. The new one is "can we operate it?" – and most vendors are still proudly answering the old one, like a waiter reciting yesterday’s specials. The gap is real: MIT found only about 5% of enterprise GenAI pilots reach production with measurable value. So if you’re buying, ask for a pilot that proves it can be run, not just that it works, because operability is what Managed AI protects.
A demo proving it works is a magician’s rabbit
Cute. Now feed it, monitor it, and keep it alive through drift and cost for eighteen months.
Make "can we operate it" the pass/fail
A pilot that only proves capability hasn’t proven anything you can safely fund.
The vendor who survives that one question is the one to hire
Most pilots die after launch, not before – because they were built to impress, not to run.
What "runs" looks like
FAQ
Adapted from a LinkedIn post by Vadim Govzich, Digital Transformation Advisor at Azati – read the original. Stat: MIT NANDA, State of AI in Business 2025.